Category: Organizational Development
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Calling, Purpose, and Customer Service Via Sukhothai
By Raphael Hernandez There I was, in central Thailand, one of two passengers in a van being driven by a driver I will call Chen. We were there conducting a site survey to identify training venues for the U.S. Marine Corps who would be conducting training exercises with their Royal Thai Marine Corps hosts later…
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Episode 1: Introduction to The Seven C’s of Creative Leadership
By Tony Vengrove [player id=1910] Welcome to the first episode of The Seven C’s of Creative Leadership! We’re excited to kick off this nine-part series about what it really takes to lead innovation and foster a culture of creativity. In this introductory episode, co-host Todd Schnick and I lay a foundation for the series. Specifically, we:…
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Introducing The Seven C’s of Creative Leadership Podcast Series
By Tony Vengrove Since Miles Finch Innovation opened its doors in 2012, we’ve championed the development of creative leadership capabilities for our C-Suite clients. For over 10 years, I’ve had the privilege of leading corporate innovation teams; I can tell you first hand that the lack of creative-leadership skills represents the biggest leadership abyss in corporate…
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Fill Out Our Survey, But Don’t Tell Us What You Really Think
By Anthony Vengrove I don’t like watching companies completely blow good opportunities to learn and capture insights that can help improve their business. In my opinion, no one does this better than car dealerships. If you recently purchased a new car or took one in for service, then you likely have experienced their customer service…