Category: Employee Engagement

  • The 2015 Post Worth Re-Reading

    By Tony Vengrove As we approach the end of 2015 and look forward to a new year with a refreshed sense of optimism and hope, I’d like to invite you to re-read our favorite Miles Finch Innovation post of 2015. The post was guest written by Raphael Hernandez who recalled a poignant story from his tour of…

  • Calling, Purpose, and Customer Service Via Sukhothai

    By Raphael Hernandez There I was, in central Thailand, one of two passengers in a van being driven by a driver I will call Chen. We were there conducting a site survey to identify training venues for the U.S. Marine Corps who would be conducting training exercises with their Royal Thai Marine Corps hosts later…

  • What a 10-Year-Old Boy From Kabul Can Teach Us About Employee Engagement

    By Raphael Hernandez I recently attended the Hay Group’s Employee Engagement Forum in New York City, which was attended by well-known organizations such as ESPN, Univision, Merck, BMW, Miles Finch Innovation, Luck Companies, Data Alliance, Borderfree, Estee Lauder and the Girl Scouts of America. This intimate gathering provided a forum to share insights and experiences…